Customer Service Pitfalls

In one of my previous articles, I’ve pointed out that customer service is one of the major advantages small businesses have over large corporations. ...

Getting the Momentum Going

Starting and running your own business is tough. According to data from the U.S. Bureau of Labor Statistics, about 20% of U.S. small businesses ...

A Cautionary Tale

Continuing on from my previous article, I have a story to share about my oldest son and his electrician business. He’s a very good ...

Small Fish in A Big Pond

One of the biggest trends for business has been away from small business and towards large corporations. This has been even more the case ...